Administrative Assistant

Full job description

* Admin Assistant – Mortgage Admin, Social Media & Video Editing *

We are seeking a high-performing, detail-oriented Admin Assistant who thrives in a fast-paced environment and brings excellence to everything they do. This role combines mortgage loan administrative support with social media management and basic video editing.

You’ll start by supporting the processing and follow-up of reverse mortgage applications and quickly take ownership of broader administrative and marketing functions. If you’re highly organized, a clear communicator, and bring a strong creative flair to content, we want to meet you.

Key Responsibilities:

Mortgage & Admin Support (Primary focus initially)

• Input client and loan information into CRM or loan processing platforms
• Track applications and follow up on required documentation or approvals
• Assist with coordinating loan closing tasks and timelines
• Organize internal documents and maintain client files
• Manage calendars, reminders, and email correspondence

Social Media & Content Creation

• Manage and post content across platforms (Instagram, Facebook, LinkedIn, etc.)
• Write captions and repurpose content with strategic intent
• Create simple graphics in Canva or similar tools
• Edit short-form videos for reels, stories, and testimonials
• Research trending sounds, captions, and formats in the mortgage or finance space

Qualifications & Experience:

• 1-3 years of administrative support or virtual assistant experience
• Experience in mortgage or financial services preferred but not required
• Strong knowledge of social media platforms and content best practices
• Video editing skills using tools like Canva, CapCut, or Adobe Premiere Rush
• Clear, professional communication skills (written and verbal)
• Highly detail-oriented and able to follow through consistently
• Tech-savvy with ability to learn new platforms quickly (CRM, loan software, etc.)
• Go High Level Experience

Ideal Candidate Traits:

• Positive and people-focused (“nice person”)
• Self-starter who takes initiative and pride in their work
• Learns fast and enjoys supporting others at a high level
• Creative with a strong eye for visual storytelling
• Thrives in a remote work environment with reliable communication