Question 1

What is virtual staffing?

Accepted Answer

Virtual staffing is the practice of hiring remote workers to perform tasks and projects for your business. It allows you to access top-tier talent from anywhere in the world, saving you time and money on traditional in-house hiring.

Question 2

Why choose Access Virtual Staffing?

Accepted Answer

Choosing Access Virtual Staffing means partnering with a team dedicated to delivering top-notch virtual staffing solutions tailored to your needs. We provide highly skilled professionals who are proficient in English and, in some cases, bilingual in Spanish. Our transparent and efficient process ensures you find the best fit for your business while benefiting from our commitment to quality, integrity, and personalized support. Additionally, our flexible services and advanced technology support help streamline your operations, allowing you to focus on what matters most—growing your business.

Question 3

Why use someone offshore and not someone locally?

Accepted Answer

Hiring virtual assistants from the Philippines, Colombia, and other Latin American countries offers numerous advantages, including cost-effectiveness, high English proficiency, and a strong work ethic. The Philippines is renowned for its large pool of skilled professionals who excel in various fields and consistently deliver high-quality work remotely. For employers seeking bilingual talent, Colombia and other Latin American countries are ideal, as many professionals in these regions are fluent in both Spanish and English. This bilingual capability is particularly valuable for businesses looking to expand their reach in Spanish-speaking markets. Additionally, the cultural compatibility, adaptability, and dedication of workers from these regions make them an excellent choice for remote staffing solutions.

Question 4

What type of virtual staff can I hire?

Accepted Answer

You can hire a diverse range of virtual staff to meet virtually any business need. From administrative assistants who handle scheduling and email management to customer service representatives who provide exceptional support across various channels, the possibilities are extensive. Virtual staff also includes specialized roles such as data entry clerks, social media managers, graphic designers, and marketing specialists, all of whom can contribute significantly to your business operations. Essentially, any job that does not require an in-person presence can be effectively managed by skilled, reliable remote professionals. Whether you need IT support, project management, content creation, or even paralegal who can research and write legal documents. Almost any task can be efficiently performed by trained virtual staff, allowing you to focus on your core business while leveraging the expertise of a global talent pool.

Question 5

How do I request for a Virtual Staff?

Accepted Answer

To request a Virtual Staff, simply schedule a free strategy call (www.accessvirtualstaffing.com/book-a-meeting) and we can discuss the necessary details about your staffing needs. Once you book a call with us we will ensure that we fully understand your requirements and are aligned on the expectations before moving forward.

Question 6

What services do you offer?

Accepted Answer

Access Virtual Staffing offers a wide range of services: "Basic Plan:  Recruiting and Payroll", "Standard Plan:  Advance Recruiting Solutions", and "Specialized Services:  a tailored training program to elevate your team's capabilities".

Question 7

How much does it cost?

Accepted Answer

The cost of our virtual staffing services depends on factors such as the type of tasks, the level of expertise required, and the number of hours needed. For more information, please contact us at hello@accessvirtualstaffing.com

Question 8

What is the selection process?

Accepted Answer

Once we have shortlisted candidates, we will endorse them to the requesting employer. You will then have the opportunity to interview the candidates and select the one who best fits your needs. After you've made your selection, we will handle the orientation process to ensure the worker is fully prepared and ready to start.

Question 9

What should I do if the contractor asks about their salary or benefits?

Accepted Answer

If the contractor inquires about their salary or benefits, kindly direct them to Access Virtual Staffing (AVS). Let them know that AVS manages all payroll and benefits-related matters to ensure they receive accurate and up-to-date information.

Question 10

Can we reward our virtual assistant for their efforts?

Accepted Answer

Yes, you can certainly reward your virtual assistant for their hard work. However, please notify Access Virtual Staffing so we can ensure the reward is properly added to the assistant's payroll and reflected in your monthly invoice.

Question 11

What is the process for payroll and timekeeping?

Accepted Answer

Access Virtual Staffing will track the contractor’s hours and provide you with a weekly report. This report will include the total hours worked and any noted performance issues. It is your responsibility to review the report and notify AVS of any discrepancies or time disputes so they can be addressed promptly.

Question 12

Are contractors expected to work on holidays?

Accepted Answer

If you need the contractor to work on certain holidays, please make sure to communicate this clearly during the onboarding process. Set expectations early on by informing them of your holiday schedule and any required work in advance.

Question 13

How does invoicing work?

Accepted Answer

Every two weeks, we will initiate an ACH debit from your bank account to pay your remote worker. To ensure timely payment, we require an advance deposit equivalent to two weeks of estimated payroll. After this initial escrow, we will bill you every two weeks based on the actual hours worked by your remote worker.

Question 14

Who is responsible for training the virtual assistant?

Accepted Answer

As the client, it is your responsibility to train the virtual assistant on all relevant tools, software, and work processes. However, Access Virtual Staffing offers Specialized Services programs if needed. For more information, feel free to contact us via our "Contact Us" page or through our support email address at hello@accessvirtualstaffing.com.

Question 15

What if I need to end the contractor's service?

Accepted Answer

If you need to end the contractor’s service, please notify Access Virtual Staffing at least one week in advance. This gives us enough time to process any necessary claims and properly terminate their access. You can contact our HR team at hello@accessvirtualstaffing.com  for assistance.

Frequently Asked Questions

Still have questions?

Stop Doing Everything.

Start Leading with Leverage.

Frequently Asked Questions

Still have questions?

Stop Doing Everything.

Start Leading with Leverage.

Frequently Asked Questions

What is virtual staffing?

Why choose Access Virtual Staffing?

Why use someone offshore and not someone locally?

What type of virtual staff can I hire?

How do I request for a Virtual Staff?

What services do you offer?

How much does it cost?

What is the selection process?

What should I do if the contractor asks about their salary or benefits?

Can we reward our virtual assistant for their efforts?

What is the process for payroll and timekeeping?

Are contractors expected to work on holidays?

How does invoicing work?

Who is responsible for training the virtual assistant?

What if I need to end the contractor's service?

Still have questions?

Get staffing insights before they become obvious.

Stop Doing Everything.

Start Leading with Leverage.

Frequently Asked Questions

What is virtual staffing?

Why choose Access Virtual Staffing?

Why use someone offshore and not someone locally?

What type of virtual staff can I hire?

How do I request for a Virtual Staff?

What services do you offer?

How much does it cost?

What is the selection process?

What should I do if the contractor asks about their salary or benefits?

Can we reward our virtual assistant for their efforts?

What is the process for payroll and timekeeping?

Are contractors expected to work on holidays?

How does invoicing work?

Who is responsible for training the virtual assistant?

What if I need to end the contractor's service?

Still have questions?

Get staffing insights before they become obvious.

Stop Doing Everything.

Start Leading with Leverage.